Why Buy from The Time Zone?

• Customer Satisfaction. Many satisfied customers have purchased and continue to purchase their watches from The Time Zone. You will speak to live product experts during our normal business hours (Monday-Friday 8 am to 5 pm and Saturday 9 am to 5 pm Pacific Time) at (866) 909-8463.


• Safe and secure shopping experience. Order with confidence knowing that your information is secure and will not be shared with anyone. We respect your Privacy. Member of the Utah Better Business Bureau.


• New and Untouched Products. As an authorized dealer for every brand of watches we carry, we buy our watches directly from the manufacturer. Why is this important? Many un-authorized dealers scratch off the serial numbers from their watches (called "Decoding") to protect the identity of their suppliers. The problem with this, as stated by one of the biggest sellers of decoded watches in their annual report to investors, is that they may not be able to ensure the authenticity of the watches they sell. Our watches come new, in the original box with the original manufacturer's warranty and their serial numbers.


• Guaranteed Authenticity: A recent article in a popular Watch oriented magazine discussed the fact that on the surface, counterfeit watches are becoming more and more difficult to distinguish from the originals. The only way to be 100% sure that you are getting the watch you ordered, not an inferior counterfeit, is to buy from an authorized dealer like The Time Zone.


• Manufacturer's Warranty: Manufacturers will not provide warranty service on purchases from un-authorized dealers, therefore many unauthorized dealers provide in-house repair services. The problem with these in-house repairs is that the technicians are not certified by the manufacturer and you are not guaranteed to get the same quality part you would get from the original manufacturer. In addition, what happens to your warranty if they go out of business? As an authorized dealer, all watches you buy from The Time Zone come with the original manufacturer's warranty.


• Fair Return Policy: For more information, please see our return policy.