The Time Zone
Sizing Information
The Time Zone offers a complimentary sizing service on all watches that can be sized outside the manufacturer (Some watches simply cannot be sized at all or by anyone other than the manufacturer)
Q. How do I know what the right size is?
A. We recommend one of the following two ways to measure your wrist:
1. Measuring Your Wrist: Use a tape measure or a piece of paper to measure the circumference of your wrist. Make sure the tape is fitted snuggly around your wrist. After you have
determined your wrist circumference, add 1/4 inch for comfort.
2. Measuring an Existing watch that is already correctly sized: Use a tape measure and place it on inside of the watch with the bracelet closed. Expand the tape measure on the inside of the watch until it is snug. Starting at the beginning of the tape, write down the length of the tape where it first crosses itself. In this case, you have measured the most comfortable size and therefore should not add the .25 inches like you did above.
If you don't have a ruler handy. Click on the ruler image below to print a full-sized paper ruler (Requires Adobe Reader)
Disable any "shrink to fit" option when printing. Set the page scale to "Actual Size" when printing the PDF file.
Q. How do I inform The Time Zone of my sizing requirements?
A. While in our showroom or on the telephone with one of our salespeople simply indicate your desired bracelet size.
Q. Will you send me the links that were removed?
A. Yes. All of the links we remove will be given to you with your watch in a small zip-lock bag.
Q. What are the typical
standard sizes of watch bracelets?
A.
Most ladies watch bracelets come standard at 6.75 to 7
inches and Men's are typically 7.5 to 8 inches. The exception to this are dive watches which are designed for use while wearing a
wetsuit. If you request a size larger than this for either a men's or a ladies watch you will likely experience a delay in getting your watch at the desired size. In some cases this delay can be as long as three or more weeks. If you need this gift for a specific date (Christmas, Valentines, etc), do not request sizing larger than 7 Inches for a ladies' watch or 8 Inches for a man's. If we have the additional links in stock we will do what we can, but you will otherwise have to wait.
Q. What if the size I request requires additional links?
A. If additional links are required you will be charged for them. The prices for additional
links vary and we will give you our best estimate of a price while we are helping you.
Q. Can I have my watch sized by a local jeweler?
A. Yes. However, if your watch is sized by someone other than The Time Zone technician, you can no longer return the watch to The Time Zone for a refund or exchange within the 14-day return period. Of course you are still covered by the full original manufacturer's warranty.
Q. What if I receive a watch that is sized differently than I requested?
A. The Time Zone team makes every effort to size your watch exactly to your specifications. There are some inherent limitations:
1. Sizing to .25 inch tolerance is difficult on some watches because the links are larger than .25 inches.
2. We measure the internal circumference of the watch to match the measurements our customers provide. Sometimes our customers do not follow our instructions and arrive at an incorrect measurement.
If you have any other questions, please contact Customer Service or call us toll free at (866) 909-8463.
